Player Protection & Safe Play

Responsible Gaming
at 1111et

Gambling is entertainment — and like all entertainment, it works best when it stays within healthy limits. 1111et provides every registered user in Bangladesh with a full suite of tools to help keep gambling fun, controlled, and well within personal boundaries.

Self-Exclusion Available Deposit Limits Time-Out Features 18+ Only Platform 24/7 Support

Six Pillars of Responsible Gaming at 1111et

We believe every player deserves a safe environment. These six commitments form the foundation of how 1111et approaches player welfare across our entire platform.

🔞
Strict 18+ Age Policy

The 1111et platform is exclusively available to adults aged 18 and above. Age verification is a mandatory step during registration, and any account found to belong to an under-age user will be immediately suspended and all associated funds returned.

💳
Flexible Deposit Limits

Players can set daily, weekly, or monthly deposit limits from within their account settings at any time. Once a limit is applied, it takes effect immediately. Requests to increase a limit are subject to a mandatory 7-day cooling-off period before the change is activated.

⏸️
Time-Out Periods

If you need a short break, the time-out feature lets you pause your account for a defined period — from 24 hours up to 6 weeks. During a time-out, your account is inaccessible for play. You may still withdraw any remaining balance during this period.

🚫
Self-Exclusion Tools

For players who need a longer or permanent break, self-exclusion closes your account for a minimum of 6 months or permanently. Once self-exclusion is applied, it cannot be reversed during the active period. All marketing communications are also suspended immediately.

📊
Reality Checks & Session Alerts

Enable session time reminders from your account settings to receive on-screen alerts at regular intervals. These prompts show you how long you have been playing and how much you have wagered during the current session, keeping spending and time in clear view.

🤝
Trained Support Team

Our customer support team is trained to recognise signs of problem gambling and to respond with empathy and practical assistance. If you reach out for help, your request will be treated confidentially and with care — no judgment, just straightforward guidance.

Warning Signs of Problem Gambling

Problem gambling can develop gradually and is often difficult to recognise from the inside. The following signs may indicate that gambling is having a negative impact on your life or the life of someone you know.

Important Notice

If you recognise three or more of the warning signs below in your own behaviour, we strongly encourage you to use one of the responsible gaming tools available in your 1111et account settings, or to contact our support team directly at [email protected]. Seeking help early makes a significant difference.

Responsible Gaming Tools in Your Account

All responsible gaming tools are available directly within your 1111et account settings panel. No need to contact support to set limits — though our team is always available if you need help navigating the options.

Financial 💰
Deposit Limits

Cap the total amount you can deposit into your 1111et account over a given time window. Available in three configurations.

Daily limit: resets every 24 hours
Weekly limit: resets every 7 days
Monthly limit: resets on the 1st of each month
Decrease: takes effect immediately
Increase: 7-day cooling-off period applies
Financial 📉
Loss Limits

Set a maximum net loss threshold for any given period. When your losses reach the limit, betting is paused until the period resets.

Daily loss limit: available
Weekly loss limit: available
Monthly loss limit: available
Decrease: takes effect immediately
Increase: 7-day cooling-off period applies
Time-Based ⏱️
Time-Out

Temporarily suspend your account for a short defined period when you need space away from the platform.

Duration options: 24 hours, 48 hours, 1 week, 2 weeks, 4 weeks, 6 weeks
Effect: Account locked for play; withdrawals still processed
Reversal: Not available during active period
Long-Term 🔒
Self-Exclusion

Permanently or long-term close your account when you need a serious, committed break from all gambling activity.

Minimum duration: 6 months
Maximum duration: Permanent
Effect: Account closed; all marketing stopped
Reversal: Only after minimum period via written request to support

The 1111et Platform Is Strictly for Adults Aged 18 and Above

We take our age restriction policy seriously. Every new account on 1111et must pass identity verification before any real-money activity is permitted. If we suspect an account belongs to an under-age individual, it is suspended immediately pending investigation. We also ask parents and guardians to use parental control software to prevent minors from accessing online gambling platforms.

18+
Minimum Age to Play
100%
KYC Verified Accounts
24/7
Support Availability
SSL
Encrypted Platform

Gambling as Entertainment — Not a Source of Income

At 1111et, we want to be direct with our players: gambling is a form of paid entertainment, not a reliable or sustainable source of income. All casino games and sports betting markets are designed with a built-in house edge, which means that over any statistically meaningful period, the platform retains a portion of all wagers. Wins are possible and they do happen — but consistent long-term profit is not a realistic expectation for the vast majority of players.

Responsible gaming starts with this honest understanding. When you approach your 1111et sessions as entertainment — setting aside a comfortable budget the same way you would for a night out or a streaming subscription — the experience tends to be enjoyable and stress-free. Problems arise when gambling shifts from a recreational activity to a financial strategy or an emotional escape.

Setting a Personal Budget Before You Play

Before each gaming session, we recommend that every 1111et player takes a moment to decide in advance how much they are comfortable spending. This amount should be money that can be lost without affecting household finances, savings goals, or daily obligations. Once that amount is spent, the session ends — regardless of whether you are on a losing streak or a winning run.

Use 1111et's built-in deposit limit tools to enforce this discipline automatically. Setting a deposit limit means the platform itself will prevent you from exceeding your budget, removing the reliance on willpower alone. Players in Bangladesh who transact via bKash, Nagad, or Rocket will find that these payment method histories also serve as useful independent records of gambling spend.

How to Activate Responsible Gaming Tools on 1111et

All responsible gaming tools are accessible from the Account Settings section of the 1111et platform after logging in. Navigate to the Responsible Gaming tab within your account settings to find the following options:

  • Deposit Limits: Select daily, weekly, or monthly, enter your preferred limit in BDT, and confirm.
  • Loss Limits: Select a time period and enter the maximum net loss you are comfortable with per period.
  • Session Time Reminder: Enable on-screen alerts at 30-minute, 1-hour, or 2-hour intervals.
  • Time-Out: Select the duration from the dropdown and confirm. Your account will be locked for play immediately.
  • Self-Exclusion: Select the duration (minimum 6 months or permanent) and submit. A confirmation will be sent to your registered email.

If you experience any difficulty accessing these tools, our support team is available 24/7 via live chat or at [email protected]. Any responsible gaming request submitted via email will be actioned within 24 hours, and in urgent cases, within one hour.

Tips for Keeping Gambling Enjoyable

  • Only gamble with money you can comfortably afford to lose — never borrow to fund play.
  • Set a time limit for each session and stick to it; use the session reminder feature to help.
  • Take regular breaks — step away from the screen every hour or so.
  • Do not gamble when you are stressed, upset, tired, or under the influence of alcohol.
  • Balance gambling with other leisure activities — keep it one of several hobbies, not the only one.
  • Keep track of how much time and money you spend; review your transaction history regularly.
  • Never chase losses — accept that losing sessions are part of the experience and a normal outcome.
  • Talk openly with someone you trust about your gambling habits, especially if you feel they are becoming difficult to control.

Talking to Someone About a Gambling Problem

If gambling is causing you stress, financial difficulty, or relationship problems, reaching out is the right and courageous thing to do. Our support team at 1111et is trained to listen without judgment and to assist with applying any responsible gaming tool immediately. Contact us at [email protected] or via the live chat on the platform — available 24 hours a day, 7 days a week, with peak staffing between 6 PM and 2 AM Bangladesh Standard Time (BST, UTC+6).

You may also choose to speak with someone outside of the platform. Friends, family members, or community support networks in Dhaka, Chittagong, Sylhet, and across Bangladesh can provide a compassionate ear and practical perspective. There is no shame in asking for help — the earlier a problem is addressed, the easier it is to manage.

Getting Help — Contact Options

If you believe gambling is becoming a problem, do not wait. Multiple support channels are available to you right now. All contacts are confidential.

💬
24/7 Live Chat

Connect with a trained 1111et support agent instantly through the live chat feature on the platform. Live chat is the fastest way to apply an immediate time-out or self-exclusion if you need to stop playing right now.

Available 24 hours a day, 7 days a week
✉️
Email Support

Send a detailed message to our responsible gaming team. All responsible gaming emails are treated as high priority and handled by staff specifically trained in player welfare. Your message is kept strictly confidential.

[email protected] — use subject line "Responsible Gaming"
⚙️
Self-Service Account Tools

For players who prefer to act independently, all responsible gaming controls are available directly in Account Settings after logging in. Set limits, activate a time-out, or begin self-exclusion without needing to speak to anyone.

Account Settings → Responsible Gaming tab

Play Responsibly — Enjoy 1111et Safely

Responsible gaming and great entertainment go hand in hand. Explore everything 1111et has to offer — knowing the tools to stay in control are always within reach in your account settings.