1111et Frequently
Asked Questions

1111et requires a valid government-issued photo ID for KYC verification — a National Identity Card (NID) is the most commonly used document in Bangladesh. Alongside your NID, you may be asked to provide a recent proof of address (such as a utility bill or bank statement dated within the last three months) and a screenshot of the payment method you plan to use for withdrawals.

KYC verification on 1111et is typically completed within 24 hours of document submission. During busy periods it may take up to 48 hours. You will receive an email notification once your account has been fully verified. Until verification is complete, deposits are accepted but withdrawals are held pending review.

To reset your 1111et password, click the 'Forgot Password' link on the login page and enter your registered email address or phone number. A secure reset link or OTP will be sent to you within a few minutes. Follow the instructions in the message to set a new password. If you do not receive the reset email, check your spam folder or contact support at [email protected].

No — 1111et strictly allows only one account per person. Operating multiple accounts is a breach of the Terms and Conditions and may result in all associated accounts being permanently suspended and balances forfeited. If you have accidentally created a duplicate account, contact support immediately to have the duplicate closed without penalty.

To deposit via bKash on 1111et, log in to your account, navigate to the Deposit section, and select bKash as your payment method. You will see a 1111et bKash merchant number — send the desired amount from your bKash app to that number and enter the transaction ID in the deposit form to confirm. Deposits are credited to your 1111et account balance within minutes.

bKash deposits on 1111et are credited almost instantly — in most cases within 1 to 5 minutes of the transaction being confirmed on the bKash network. If your balance has not updated after 15 minutes, check that you entered the correct transaction ID in the deposit form. If the issue persists, contact 1111et live chat support with your bKash transaction reference.

Yes — 1111et accepts deposits via Nagad, Rocket, and Upay in addition to bKash. The deposit process is the same for all mobile money methods: select your preferred provider in the Deposit section, send the amount to the provided merchant number, and submit the transaction ID to confirm. All four methods support real-time crediting in BDT.

The minimum deposit amount on 1111et is ৳200 for all supported payment methods including bKash, Nagad, Rocket, and Upay. There is no maximum deposit limit set at the platform level, though individual payment providers may impose their own daily transaction caps. If you plan to deposit a larger amount, consider splitting it into multiple transactions if your mobile wallet has a per-transaction limit.

To withdraw from 1111et, navigate to the Withdrawal section in your account dashboard, select your preferred payment method (bKash, Nagad, Rocket, or bank transfer), enter the amount and your wallet or account number, and submit the request. Your account must be fully KYC-verified before any withdrawal is processed. Withdrawals to mobile wallets are typically completed within 1 to 24 hours.

The minimum withdrawal amount on 1111et is ৳500 for mobile wallet methods (bKash, Nagad, Rocket). For bank transfer withdrawals to accounts at Dutch-Bangla Bank, BRAC Bank, Islami Bank (IBBL), Sonali Bank, or City Bank, the minimum is ৳1,000. There are no withdrawal fees charged by 1111et itself, though your bank or wallet provider may apply their own transfer charges.

Mobile wallet withdrawals (bKash, Nagad, Rocket) on 1111et are typically processed within 1 to 6 hours during normal operating hours. Bank transfer withdrawals may take 1 to 3 business days depending on the receiving bank. Withdrawal requests submitted during peak hours (evenings BST) or during public holidays such as Eid may experience slightly longer processing times.

1111et does not charge any platform-side fees on standard deposits or withdrawals. However, mobile wallet providers such as bKash, Nagad, and Rocket may apply their own service charges for outgoing transactions. Check your wallet provider's current fee schedule before initiating a withdrawal. Currency conversion fees do not apply since all transactions on 1111et are conducted in BDT.

Yes — 1111et offers betting markets on BPL (Bangladesh Premier League), IPL, T20 World Cup, ICC tournaments, and Bangladesh Tigers international matches. Available markets include match winner, top batsman, total runs, over/under, and in-play live betting during matches. BPL is among the most popular betting categories on 1 111et, particularly during the winter tournament season.

1111et hosts hundreds of slot titles from leading providers including Pragmatic Play, NetEnt, Microgaming, and other licensed studios. The library covers classic 3-reel slots, modern 5-reel video slots, Megaways titles, and jackpot slots with progressive prize pools. Popular titles are updated regularly and new releases from partner studios are added as they become available. All games are certified for fair play.

Yes — 1111et features a fully equipped live casino section powered by Evolution Gaming, Ezugi, and Pragmatic Play Live. Available tables include Live Baccarat, Live Roulette, Live Blackjack, Live Teen Patti, and game show titles such as Crazy Time. Games are streamed in HD with real dealers in real time, and Bengali-speaking dealer tables are available during peak hours.

1111et is fully optimised for mobile play via any modern smartphone browser — no app download is required. The platform is compatible with Android and iOS devices and adapts automatically to screen size. All games including live casino, slots, and sports betting are accessible on mobile. For the best experience, use a stable internet connection such as 4G or Wi-Fi.

Return to Player (RTP) varies by individual slot title on 1111et, but most games from certified providers such as Pragmatic Play and NetEnt carry RTPs in the range of 94% to 97%. RTP figures are published by the game studios and can usually be found in each game's information or paytable screen. Higher RTP means a lower house edge over the long run, though short-session outcomes always involve variance.

1111et offers a welcome bonus to newly registered players on their first qualifying deposit. Bonus terms — including the match percentage, maximum bonus amount in BDT, and eligible games — are published on the Promotions page and updated regularly. New players in Bangladesh should check the current offer at the time of registration, as promotional details may change during seasonal campaigns such as Eid, BPL season, or IPL.

All bonuses on 1111et are subject to wagering requirements, which specify how many times the bonus amount must be wagered before a withdrawal can be made. Wagering requirements are clearly stated in the terms of each individual promotion. Sports betting, live casino, and slot games may contribute differently toward wagering completion — for example, slots typically contribute 100% while some table games contribute less. Always read bonus terms before opting in.

Yes — 1111et operates a loyalty programme that rewards consistent players with points on qualifying wagers. Accumulated points can be exchanged for bonus credits or free spins. High-volume players may be invited to join the 1111et VIP programme, which offers dedicated account management, faster withdrawal processing, higher limits, and exclusive promotional offers tailored to the Bangladesh market.

Bonus eligibility depends on the specific promotion. Some 1111et bonuses are designated for casino games only (slots, live tables), while others apply to sports betting including cricket markets. Each promotion's terms clearly state which product categories qualify. If you intend to use a bonus for BPL or IPL cricket betting, check the promotion's eligible markets before opting in to avoid any wagering complications.

1111et is a safe and reliable platform that operates with SSL encryption to protect all data transmitted between your device and our servers. Player funds are held separately from operational funds. All games are supplied by certified third-party studios with independently audited random number generators (RNGs). We do not fabricate licence claims — our platform is built on principles of transparency, fair play, and responsible gaming.

1111et protects player data using industry-standard SSL/TLS encryption for all connections, encrypted storage for sensitive information including financial details and ID documents, and role-based access controls that restrict staff access to personal data on a need-to-know basis. We do not sell personal data to third parties. For full details, see the 1111et Privacy Policy at https://1111et.net/privacy-policy.

The minimum age to register and play on 1111et is 18 years. This is a firm, non-negotiable requirement. Age is verified during the KYC process, and any account found to belong to a person under 18 is immediately suspended. We take our 18+ policy seriously and encourage parents and guardians to use parental control tools to prevent underage access to online gambling platforms.

To self-exclude from 1111et, log in to your account, go to Account Settings, and select the Responsible Gaming tab. Choose the Self-Exclusion option, select your preferred duration (minimum 6 months, or permanent), and confirm your request. Self-exclusion takes effect immediately and cannot be reversed during the active period. You can also request self-exclusion by contacting support at [email protected].

Deposit limits can be set directly from the Responsible Gaming tab in your 1111et Account Settings. Choose between daily, weekly, or monthly limits and enter your preferred maximum amount in BDT. Reducing a limit takes effect immediately; increasing a limit is subject to a mandatory 7-day cooling-off period before the change is activated. These tools are designed to help you stay in control of your gambling budget without needing to contact support.